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Booking Policy

Terms & Conditions

Please read these terms carefully before booking any photography, video or drone service with MediaVision. By paying the booking advance, you agree to these terms.

01

Booking & Cancellation

  • A 50% booking advance is required to reserve your date. This advance is non-refundable.
  • If a booking is cancelled within one month (4 weeks) of the event date, the full package amount becomes payable.
  • All cancellations must be informed to us in writing (WhatsApp or email).
  • If the event is postponed, the advance can be carried forward to a new date, subject to our availability. Pricing may be revised for the new date.
02

Payment Terms

  • 50% advance at the time of booking, 30% on the event day, and the remaining 20% at the time of delivery.
  • Add-ons such as pen drives, hard disks, photo frames and albums are handed over only after full payment is received.
  • Payments can be made via bank transfer, UPI or cheque.
03

Coverage Timings

  • Coverage runs from the agreed start time to the agreed end time.
  • Any delay from the client's side or extra hours requested will be charged as overtime and settled at the time of delivery.
  • Please inform us of any change in the event schedule as early as possible.
04

Cooperation & Family Photos

  • We request open communication from both sides so that every important moment is covered.
  • Please assign a family member or friend who can help us identify key relatives and gather people for group photos.
  • Guests who do not wish to be photographed will be respected; MediaVision is not responsible for photos missed in such cases.
05

Punctuality

  • Both the client and our team are expected to be on time. If delays on the client's side reduce coverage time, we will do our best to compensate, but cannot guarantee it.
06

Booking Confirmation

  • A booking is confirmed only after the advance is paid and you receive our confirmation message and payment receipt.
  • Verbal discussions alone do not guarantee a booking or a date.
07

Delivery Timelines

  • Pre-wedding shoots: 3–5 weeks (up to 5 weeks in peak wedding season).
  • Wedding coverage: 5–7 weeks (up to 7 weeks in peak wedding season).
  • Other events: about 1 week (up to 3 weeks in peak season).
08

Photos & Editing

  • Photos are delivered in high resolution at standard sizes with basic colour correction and retouching.
  • Advanced retouching beyond basic edits may be charged separately.
09

Online Gallery (if included)

  • The online gallery link remains active for 30 days from the date it is shared, after which it is deactivated.
  • The gallery is meant for quick sharing and personal downloads; please download and keep your own backup.
10

Album (if included)

  • Album photo selection must be completed within 3 months of receiving the raw photos; otherwise the remaining balance becomes payable.
  • A preview (PDF) of the album design is shared before printing. No changes are possible once the design is approved or printed.
11

Traditional Video

  • Standard video editing usually takes 3–5 weeks.
  • Changes after delivery are considered only for technical errors or missing footage.
12

Cinematic Film (if included)

  • Cinematic film editing usually takes 4–6 weeks.
  • You may suggest your own music; otherwise we will recommend suitable tracks.
  • A draft is shared for review before final delivery. No changes are made after the final version is approved.
13

Drone Coverage (if included)

  • Drone flights depend on weather, safety and legal permissions. Drones cannot be flown in restricted areas such as near airports, military or government zones.
  • In such cases drone coverage may be cancelled or rescheduled.
14

Copyright

  • MediaVision retains the copyright of all photos and videos.
  • Clients may make copies for personal use and share them with family and friends.
  • Selling, publishing or any commercial use requires prior written permission from MediaVision.
15

Usage of Images

  • By booking with us, clients allow MediaVision to use selected photos and videos for our portfolio, website, social media, advertising and competitions.
16

Team Assignment

  • If the assigned photographer is unable to attend due to unavoidable reasons, an equally experienced team member will be sent.
17

Travel & Accommodation

  • Travel charges apply for events beyond a 20 km radius of our Patna studio.
  • For outstation events that require a night stay, hotel and food expenses for the team are to be borne by the client, unless accommodation is arranged by the client.
18

Complaints

  • Any complaint must be raised in writing within 15 days of receiving the soft copies.
19

Data Backup

  • Event files are kept for 6 months from the date of the event, after which they are permanently deleted. Please keep your own backup.
20

Changes to Terms

  • MediaVision may update these terms at any time. The latest version will always be available on this page.
Last updated: November 2026 Ask on WhatsApp